Delivery fee is $14.95 per Canvas Print, measuring up to 50cm x 50cm. For bigger sizes and more orders, contact us.
All orders are generally produced or manufactured and dispatched within 4-7 business days, provided the payment is cleared, which can take up to three days.
Our shipping times are estimated between 7 - 14 business days depending on your location and other personal requirements that may be sent to us. If there are any changes of delivery costs and time frame you will be notified by e-mail.
We do not ship internationally.
When will I receive my order?
As a rough guide, you will receive your order between 7 - 14 business days after making payment.
You will be notified by email when your order is dispatched.
How will I know that my order has been posted?
You will be notified by email on the day that your order is dispatched and when it is scanned into Australia post. If this period is prolonged for any reason, you will be informed immediately.
What if I'm not home when my order arrives?
All our parcels are delivered by Australia Post e parcel unless otherwise stated. If you are not home the parcel will be kept at the local post office, for you to pick it up.
My order hasn't arrived yet!
Your order can arrive between 7 – 14 business days from the date we received your payment. It is advisable that you contact your local post office as it is possible that your order might be at your local post office. Please contact us immediately if it has been more than two weeks since you have made payment and you have not received your order.
The most crucial factor when enlarging a photo or image is to be aware and understand the pixel size. The higher the pixel sizes will definitely produce sharper and more vivid image prints. If for example the pixel size is low for canvas size you would like, the print output will be pixelated, thus your canvas print will look blurry. We will advice promptly and we will only print at your insistence. We will not proceed when we know the quality of the print out will not be good, ever.
To make it a lot easier, we have compiled a guide of shape, size and finishing, which summaries the minimum recommended number of pixels for the canvas print size you are after. If you are going to print a larger sized canvas, we recommend that your photo/picture should have a higher number of megapixels.
How To check and verify pixels of any photo / picture:
Right click your desired photo/picture file and then choose Properties. From the pop-up panel select DETAILS and scroll down to IMAGE. You will see the image width and height, along with other information. If you are unable to see the width and height, look for a button called "Advanced" (sometimes under Summary) and follow prompts.
To calculate the total amount of your image pixels, Multiply both the height and width numbers. To illustrate the above instruction, let’s assume are picture or photo has a width with 2000 pixels and a height with 3000 pixels. There are 1 million pixels in a megapixel, so for our example: 2000 x 3000 = 6,000,000 pixels, thus your image file is 6 Megapixels.
Check our shape, size and finishing guide to see the range of shapes and sizes we offer
Some images might still be okay to enlarge though they fall short of recommended pixel size. If you have a very memorable and special picture that you love to enlarge and print onto canvas, you can proceed to order and we will advise if it will be acceptable, or offer alternative. However, the decision solely relies on you and we will not be responsible for your personal dissatisfaction if you choose to proceed.
Hopefully this information we have provided will help you make better understanding of how to create a stunning, vivid and quality canvas print you will happily display in your home. If you happen to be unsure before you start creating your very own photo canvas, please contact us and we will be more than happy to help.